Refund policy

At Auragets, customer satisfaction is our priority.

We accept return requests within 30 days of delivery.

To qualify for a return:

• The item must be unused and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase is required.

The following items are not eligible for return:

• Personalized or customized products
• Gift cards
• Items damaged due to misuse or improper handling

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Customers are responsible for return shipping costs unless the product is defective, damaged, or the wrong item was delivered.